At HavenofPretty.com (referred to as “Pretty Haven,” “we,” “us,” or “our”), we strive to provide you with high-quality products and excellent customer service. Due to the nature of our business, we do not accept cancellations or returns on orders.
Cancellation Policy
Once an order is placed and processed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.
Refunds and Exchanges
We do not offer refunds or exchanges on purchased items, except in the case of a manufacturer defect or shipping error on our part. If you receive a defective or incorrect item, please contact our Customer Support team within [number] days of delivery with photos of the issue.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Support team immediately with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible, whether through a replacement or refund.
Contact Us
If you have any questions, concerns, or requests regarding our Return and Refund Policy, please contact us at:
Email: seller@havenofpretty.com